[Resolved] Asian Paints — FALSE ADVERTISING, MISLEADING CONSUMERS | |||
SIR, The Current Promotion Offered by ASIAN PAINTS On Televison, Print and Internet media is nothing but a Farce that I have experienced So far. They are Advertising to get One Wall Painted to surprise your Spouse. There is a bait that a Popular Actor would visit your House. After sending an sms, I received a Call stating that One Wall would be painted for me for free as part of the Promotion. Further more today I received a call from the Asian Paints Rep Rajesh Desai (from the Office at Andheri East) stating that Charges would be Rs. 5000 to paint a Wall. This transpires to be a cost of Rs. 50 - 65 per Sq Feet for a wall of 80 to 100 sq feet. This is nothing but Misleading the Customers to call in and get charged for Painting services, wherein the regular market rate is anywhere from rs. 15 - 35 psf. I wish to report the Matter to the authorities for misleading the Public at Large Regards Tarun Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
The asian paints unit in Hyderabad is an absolute fraud.These people have no manners and professionalism whatso ever.
I am an architect and have contacted Asian paints Home solutions for Painting works.Somebody by name (Rakesh)called me and said that he would be meeting me in a day or two.After about 10 days and my continous contact to him he failed to meet me and was very careless eventually i complained to the Asian paints helpline after which he took time and calld me.
After giving 3weeks of time they returned to me with a very rough estimate upon questioning their seriousness about work, they said that they would behave like this only and not take up the job and i can go ahead to complain again and these words where from the mouth of their business head(Gaurav).The job was estimated to Aprx Rs 10, 00, 000/-He is seriously unfit for that position..
Now upon insisting to talk to the complain cell they came up with a new story that as my site was too big they are not capable to execute the job.It is a shame that a company so big cannot execute a site of Rs 10, 00, 000/-.
What ever may it take, i am going to take this matter to the highest level possible and make sure that those people regret for what they have done.
I WOULD NEVER EVER RECOMMEND ASIAN PAINTS FOR ANY OF MY FURTURE PROJECTS.
Regards,
Naren
I am an architect and have contacted Asian paints Home solutions for Painting works.Somebody by name (Rakesh)called me and said that he would be meeting me in a day or two.After about 10 days and my continous contact to him he failed to meet me and was very careless eventually i complained to the Asian paints helpline after which he took time and calld me.
After giving 3weeks of time they returned to me with a very rough estimate upon questioning their seriousness about work, they said that they would behave like this only and not take up the job and i can go ahead to complain again and these words where from the mouth of their business head(Gaurav).The job was estimated to Aprx Rs 10, 00, 000/-He is seriously unfit for that position..
Now upon insisting to talk to the complain cell they came up with a new story that as my site was too big they are not capable to execute the job.It is a shame that a company so big cannot execute a site of Rs 10, 00, 000/-.
What ever may it take, i am going to take this matter to the highest level possible and make sure that those people regret for what they have done.
I WOULD NEVER EVER RECOMMEND ASIAN PAINTS FOR ANY OF MY FURTURE PROJECTS.
Regards,
Naren
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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On hearing the help line sound byte he has clarified that there was no mention made of a "free wall" on the call. We have also ensured that the communication to the customer very clearly mentions the price of the wall upfront so that there are no further mis-communications. We had also requested Mr Bhatia to print a re-joinder to his above mentioned mail to which he has agreed. We anxiously await his response on the same.