[Resolved] Asian Paints — very poor service of asian paints

vj vaibhav singh

from Jaipur, Rajasthan

Address:

Sitapur, Uttar Pradesh

Dear.. I am dealer of Asian Paints, and submitted order before 15 days,and have a confirmation by sms from company side.after 6 days of putting my order i was not get my paint. Then,again i call to Head office lucknow and ask them for my order.But till today they are not sending my order and i feels very bad now.I am just 48km away from lucknow and my shop on NH24.after that i am not able to get my order.now i am loosing my number of customer just because poor service of asian paints.
any time when i call to asian paints lucknow office.they just ignored it.now i also thinking to leave the dealership of asian paints.

vaibhav Singh (Dealer)
Asian paints
E-mail - [protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Asian Paints Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vaibhav, we regret the inconvenience caused to you. Can you please share your complete details with shop address. This will help us in investigating the concern internally. We await your revert with the details.

vj vaibhav singh

from Jaipur, Rajasthan

Singh enterprises c/o singh dhaba
Kamlapur, sitapur (up)_ 261302

I just contact lucknow office
To Sailendra_ [protected]
and anup _ [protected]
and i just miss that order sms !

Asian Paints Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vaibhav, we will check with the relevant team and update you.

Asian Paints Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vaibhav, as in formed there was an issue with the transport agency which caused the delay. Our team in Lucknow have spoken to you and resolved your concern. Rest assured, this concern will not come up again! We apologize for the inconvenience caused.