ATM — not get money but withdraw slip i get

This is danish khan S/o M.A Khan, yesterday i withdraw money in branch chirag ali lane, time about 10:48am i do enquiry for balance the details are transaction n. 1367, response code:000, and my card no. is [protected] and atm id is s1an00084754 that time available balance is 2700 showing then i m doing withdraw suddenly light is gone when the money is coming out then second time i try to withdraw then the the machine shows u did withdraw the mony 12000 then the left balance is 15000 then the second details are transaction no.1369, time is 11:13am, response code is 000, card no.[protected] the date is 17-7-09

sir i m waiting for u r response, plz help me
my contact no. is [protected], [protected]
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My name is Irshad Ahmad. I have Dena Bank Saving A/c No.[protected]ATM CARD NO. [protected]) at Kailash Hospital Branch, Greater Noida, Distt. Gautambudh Nagar (U.P.). On Friday 5th Feb'2010, I tried to withdraw an amount of Rs. 45, 00/- using Canara Bank ATM Station ID 28070825 at 16.43 hrs at Jagat Form, Greater Noida vide ATM Receipt No. 5255. The transaction was declined and I did not received the money, however, my account had been debited for Rs. 4500/-. I registered the complaint with Dena Bank. They assured me that the amount will be credited back to my account but till date no credit is received.

Please look into the matter and do the needful.

Thanks,

Irshad Ahmad
Dena Bank Saving A/c No.[protected]
ATM CARD NO. [protected]
Greater Noida, U.P.

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