[Resolved]  ATM — amount debited from account but couldn't receive cash

I Prateek Srinivasan holder of account no. [protected] of punjab national bank has withdrawn an amount of rs10000 from my account through SBI atm sector 35 chd on 12th jan 2010 at around 11am. since i needed a sum of 5000 more when i entered my next request of withdrawal of 5000 it was declined because SBI atm requires a multiple of 10000's to be entered so i left that atm and went off to other atm to get those 5000rs. But when i did the transaction at the other atm it showed a withdrawal of rs10000 twice while i received the sum of 10000 only once.

i lodged a complaint against this online on 13th jan 2010 and got a complaint id 24001385 but my complaint got rejected on 27th jan 2010.

i request u to kindly look into the matter n do something about it.

regards
Prateek