[Resolved]  Axis Bank Account — Poor Service, Not helpful

Address:Hooghly, West Bengal

I am customer of Axis Bank, a/c [protected].
My company sent money from Panama to my account on 31 Aug 2010, which i didn't receive yet. I visited my bank (Axis - Serampore Branch) and they told me they know nothing about this type of transfer and Mr. Saurabhmoy (Axis Bank) asked the details of the transfer to his email account.
I called customer care and my complaint no. is 4372284.

Still now the complain is in open mode and Mr. Saurabhmoy didn't reply my email( i sent two emails).

THIS IS THE QUALITY OF SERVICE AXIS BANK OFFERING.

Arijit Chatterjee
Serampore
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Axis Bank Account — oak & lease services

Dear Sirmam
My account have been offend on 23/04/09 throung HCL . but still I'm waiting for ATM Card .
I was told that would be delivered on Address, when it was not deliverd at my address I contect to my Official person whether it received or not . they told me yet not received ( that word was after 15 day) .
then I contect Axis bank Noida customer care but their most land line number's are fake and some few were not been picked up . after I got Mr Anurag ( his No. [protected]) he given Docket Numer of courier with which ATM being deliverd ( docket No.-[protected]) . but with this docket no. it contain a credential letter only there was no ATM card . this all porcess has taken 1months but not responce .
After all, tired and lost . I contect to my official person they contect to bank and all come Unanimous consent to againg apply for new one . so that 27/jun/09 I apply for new one . but still the condition same .
so Plz help me .
Axis bank customer care service is THE WORST, they dont respond to any of the queries and provide invalid information.
All the phone numbers provided on their site are invalid and if we visit the branch, staff is too rude and not ready to serve their customers.

If you want to escape from all such problems i will advise not to choose AXIS Bank for banking.

Thank & Regard
Deepak Kulshreshtha
Bhopal
Saurabhmoy from Axis bank Serampore Branch helping me a lot to get my money to my account. It was a fault from my site as the account number was not good. I hope i will get my money within coming Monday.

Sorry to Axis Bank and Saurabhmoy.

Arijit Chatterjee
Serampore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12956
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information