Axis Bank — bibill score still showing bad

Address:

Pune, Maharashtra

Respected sir/mam

I was using axis bank credit card but due to some reasons I got late to
Make the payment due to that I got bad score in cibill
But three months back I had make the total outstanding clear
But still in cibill it is showing bad remark due to that I can't have the other
Banks credit card
So I request you to pls help me thank you
Card no-[protected]
Name-wasim sattar mulla