[Resolved]  Axis Bank — Car Loan

Hi...

Axis Bank is one of the work banks I have been assoicated with. Customer care virtually does not exist !! There is no number where you can actually dail into and speak.
I purchased a Car, and Axis bank has provided finance to it. I signed ECS. It is now 5 months, and they have not got the ECS right. Last month, a Collection agent called me for the 3 months due money. And they claim that I am a defaulter.
I wrote a mail to the customer care, no response so far.
Question. If ECS does not go thru on a specific date, where there were enough funds in my bank account, then how can they call me a defaulter?
I requested that I should get a call from Bank not Collection agent.
Inspite of all this drama last month. The same continues this month also.
This is a nightmare