[Resolved]  Axis Bank — Charge of Joining Fee

I have applied for a Gold Plus Visa - Credit Card (No.[protected] of Axis Bank during the month of May 07, which was also attached with my salary account with Axis Bank. At the time of filling of form it was assured by your representative that no Joining fees or A.M.C. will be charged and the card will be free of cost as I am operating salary account with Axis Bank. During the submission of Form, it was clearly mentioned over the Form that it is free of cost and no AMC will be charged over it.
I surprised to see the Joining fees + Service Tax Rs. 1685.40 in my first account statement. When I try to contact the representative, it was informed that he has resigned from the Bank. During the discussion with Customer Care of Bank, it was assured that as Triveni has corporate tie up with Axis Bank, hence the same charges will be write off. After getting regular assurance by various Axis Bank officials I used the card for 4 months and made timely payment of my purchases.
After so many request with various officials of Axis Bank, when the problem was not resolved I made a purchases of Rs. 4, 772/= during the month of December 07 and no hold the payment. During the month of March 08 Rs. 724.49 was debited to my salary account with out infroming me. After than I stopped all the transaction of my salary account.

From last one year Axis bank officials and recovering agencies are persuing to pay the undue balance and are not taking any interest to setoff the account. Now when I applied for another credit card and house loan it was informed that we can not process the same as your name is in outstanding balance list of Axis Bank

I further forward my problem to Customer Service Desk of Axis Bank. After my assurance that I am interest to pay my purchases they forward the mail to their collection Team. From Collection team, I received a call in which they started bargain and want much more than my purchases ammount. When I refused to pay more, I received a message from Customer Service Desk that due to bank policy they are unable to offer the settlement.

Regards


Vipin Jindal
Mobile : [protected]