[Resolved]  Axis Bank — No reply for minimum balance charges levied by the bank

Attaching the time to time communication from my side and plain assurance to reply but no actul reply from bank side -

1 My original mail to bank

[protected][protected][protected][protected]
To:NarimanPoint.[protected]@axisbank.com
Subject: Reversal of Minimun Balance Charges
Date: Wed, 13 May 09 18:06:02 IST
Cc: NarimanPoint.[protected]@axisbank.com

Dear Sir / Madam,

I am the Salary Power Privilege account holder with your bank. I am working with M/s Sharp and Tannan Associates, 87, Nariman Bhavan, 227, Nariman Point, Mumbai.

As I was on educational training for the CA course during December 2008 to February 2009, my Salary for the said period of three months was not credited to my account. After completion of the said course my salary is being duly credited since April 2009.

Hence, the said condition of not crediting salary for More than 3 months is not applicable in my case as the salary is being credited from the 4th month.

Please also consider the legitimate purpose of not having credited the salary on account of leave for the training purpose.

Kindly consider the matter and please reverse the Minimum Balance Charges debited to my account Rs.719.17 and service tax thereon Rs.74.07 dated -30 April 2009.

I have already e-mailed this request through your e-mail facility provided on the Net Banking web-site. They have in reply asked me to forward this request to you.

Please consider the matter ASAP.

Thanking You,

Mahendra D Rudrawar
Salary Power Privilege A/c No.[protected]


2 and furhther communication between bank and me -


From: "mahendra rudrawar" <[protected]@yahoo.co.in>View contact detailsTo: [protected]@axisbank.comCc: NarimanPoint.[protected]@axisbank.com

Please look into the matter

Regards

Mahendra D Rudrawar
(91-[protected])

--- On Thu, 9/7/09, NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com> wrote:


From: NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com>
Subject: Re: Fw: RE:'AXISIBRM=[protected]' No reply for the query
To: "mahendra rudrawar" <[protected]@yahoo.co.in>
Date: Thursday, 9 July, 2009, 4:17 PM


Dear Sir,
We assure you that we have taken up the matter for reversal of charges levied to your account.

Kindly give us 1-2 days time to confirm to you on the same.

Regards,
Samina

-----mahendra rudrawar <[protected]@yahoo.co.in> wrote: -----


To: NarimanPoint.[protected]@axisbank.com
From: mahendra rudrawar <[protected]@yahoo.co.in>
Date: 07/09/2009 02:31PM
cc: NarimanPoint.[protected]@axisbank.com, Parineeta.[protected]@axisbank.com, ibrm.[protected]@axisbank.com
Subject: Re: Fw: RE:'AXISIBRM=[protected]' No reply for the query

Dear Sir/ Madam,

It is the high time that my query has not been replied.

Now, if I do not get any reply then I shall place my query to appropriate forum ( might be Banking Ombudsman).


Regards

Mahendra D Rudrawar
Mumbai
(91-[protected])

--- On Wed, 10/6/09, NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com> wrote:


From: NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com>
Subject: Fw: RE:'AXISIBRM=[protected]' No reply for the query
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Date: Wednesday, 10 June, 2009, 5:18 PM


Dear Mr.Rudrawar,
We have taken note of the details provided in your mail and have put up to the appropriate authorities for charges reversal, if eligible.

Regards,
Samina Lahorewala
Manager Operations

-----Forwarded by NarimanPoint Operationshead/173/AXISBank on 06/10/2009 03:03PM -----


To: "NarimanPoint Operationshead" <NarimanPoint.[protected]@axisbank.com>, "NarimanPoint Branchhead" <NarimanPoint.[protected]@axisbank.com>, "Parineeta Athale" <Parineeta.[protected]@axisbank.com>
From: "IBRM" <ibrm.[protected]@axisbank.com>
Date: 05/29/2009 11:44AM
cc: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Subject: RE:'AXISIBRM=[protected]' No reply for the query




Dear Sir/Madam,

Please find mail received from iConnect customer (customer ID:[protected] which is self explicit. Kindly respond to the customer in his external email address :

Please treat this as Urgent.

Regards
IBRM-Desk
Central Office
AXIS Bank Ltd


-----Original Message-----
From:[protected]@axisbank.com[protected]@axisbank.com )
Date: Thursday, May 28, 2009 10:45 AM
To: [protected]@axisbank.com ( [protected]@axisbank.com )
Subject: No reply for the query

Branch Id : Dear Sir,
I have sent the request mail at the address u have given but i am not getting any firm reply to my query
please do the needful.

My mail to the address suggested by you is as follwos for your reference: