[Resolved] Axis Bank — Pathetic Service & Fraud

[Resolved] Axis Bank — Pathetic Service & Fraud

C Chidanand NS from Bengaluru, Karnataka

I had called AXIS Bank today @ 1:25 PM IST as i got a letter from them stating that i owe them money on the credit card when i dont even have thier card. I tried to speak to Sandesh who was the agent , he was very unhelpful & when i asked for a manager, he said that the manager is busy & i needed to call back after one hour, when i threatened to go to consumer court, he put me on hold & never cam eback. Please look into the same. Chidanand Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Dillip K Sahoo

from Bengaluru, Karnataka

I have a salary a/c in Axis Bank, Shakesphere Saaroni, Kolkata Branch. On 7th June 2009 somebody has debited 45, 000 from my account wrongly against which i had already gave an complain in the aforesaid branch. The bank personel had comitted me that within one month the debited amount will be credited in ur account.

But till today ( 18th July) no money has been credited in my account, when i try to contact with concern person of the bank, they told that we are doing some action in this issue, but it will take time.

My question is that Why the bank has not given me the exact timebound for the credit. I had already mail to bank operational head regarding this but no response from the bank. really this is very pathetic service by the Axis Bank.

Kindly request you to look into this matter and take necessary action.

Dillip K sahoo

P Satpathy

from Kolkata, West Bengal

Axis Bank Shakespeare Sarani, particularly the operational head is notorious for bad service. Nobody in branch has a clue of what is going on.

Write to their central office complaining about your problem.You will get the money immediately.