[Resolved]  Axis Bank — Credit card Cancellation not done

This is regarding my credir card (no.[protected]) which i have got 3 months back.

During the application of this Credit card i was told that this card is absolutely free,so i applied for the same. But after getting the card i came to know that there is some joining fees. At that time only i called up yours customer care and requested for the cancellation of the card. After taking the request that customer care executive told me that for this year my joining fees will be reversed. For this year i wont have to pay any joining fees.

But after all these i got the first statement which entirely consists of the joining fees, then service tax over this etc etc and for every subsequent months i have been charging the late payment fees over these charges, which has become currently Rs. 1026.24

In the last 3 months i have sent 4 mails to customer.[protected]@axisbank.com regarding the cancellation of this credit card but nothing has been done.

Please have a look at this issue and help me to cancel this card.

MY MOBILE NO. IS [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12957
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information