[Resolved]  Axis Bank — LOSS OF INCOME DUE TO DELAYED SERVICE OF EDC MACHINE AT MY OUTLET

sir,
I had edc machines of axis bank at 4 outlets of my SRI SAI SANKARA DENTAL CLINIC in chennai.The edc transactions were credited to my current account of axis bank.They charged me for non transaction of edc machine at one of my outlet.(but the actual problem was the machine was working there but they had given wrong tid and mid number to that machine.)
I had made complaints with axis bank reg non transaction fees
(edc machine) charged to my current account ( sri sai sankara dental clinic -[protected]) 0n[protected] and on[protected] for Rs 275.75 *2 =Rs 551.50.
and after repeated complaint that the non transaction was due to poor edc machine service handled by venture infotek ( associate for edc machine maintanence for axis bank) the charges were reversed on[protected].
My problem started again with one of the edc machine got corrupted and was not working. I complained to venture infotek on[protected] and the complaint no was[protected] .They didnt attend the complaint so I made one more complaint for the same problem on[protected] and the complaint number was [protected]. Even then they didnt attend the complaint. So I called your business branch at T.nagar and spoke to Mr.Arul
( PH NO 64502448 [protected] . The way he responded to the complaint was rude and i had to listen to his harsh words since my machine was not working and i was losing my business income because of non availabilty of edc machine. The problem was finally solved after my mental agaony and loss of business income on[protected] after 27 days.
When the axis bank were prompt in charging me non transaction fees for no fault of mine and again creating loss of business due to non availability of edc machine at my outlet they should compensate me monetarily for the loss of income and mental agony.