[Resolved]  Axis Bank — I received sms from axis bank

Nearly 40 days back Rs.19800 was haked from my account. I had given complaint in axis bank.
Till now there is no responce from bank.

To,
Branch Manager,
Axis Bank Ltd.,
Trishul-Opposite Samartheshwar Temple,
Law garden, Ellis Bridge,
Ahmedabad – 380006.

Sub: - Hacking of net banking ID & Password - Amount debited from my account – enquiry – request – regarding.

Dear Sir,

I have salary account (A/C No. [protected] - PALLAMALA SUBRAMANYAM) in your branch. I got salary for the month of June on 02.07.2009. I went to ATM on 04.07.09 morning 8.00AM for withdrawal of money but I got ATM statement showing insufficient balance in my account. After getting mini statement I came to know that Rs.19, 800 are debited from my account. Immediately I had informed to your Mumbai customer care center. I got massage on your mobile banking stating the same on 04.07.2009 at 10.30 AM. I informed to you and your Net Banking officer personally at your branch on the same day at 11.00AM. I was shocked by knowing that some one hacked my net banking ID & password and Rs. 19800.00 is transferred to Axis Bank A/c No.[protected] (Sayad Akram) through Net Banking from my account without my knowledge on 03.07.2009 at 10.30 Pm.

Dear sir it is a matter of AXIS net banking’s security and illegal amount transfer. I request you please enquire this as a serious issue and do needful as early as possible. If any clarifications required from my end please contact on my mobile number [protected]. Because of the above mentioned reason I am not in a position to pay the installment of my personal loan in your branch. My family is middle class family and all my family members are depending on my salary. So kindly pursue the issue with concern. Waiting for your valuable reply.

Thanking you.

Regards,

P.Subramanyam, (Engineering),
PMC Projects India Pvt. Ltd.,
Phone :[protected], Cell : [protected].
Email : [protected]@yahoo.co.in