[Resolved]  Axis Bank — Reversal of Credit card transactions

I had tried to book my air ticket online in airarabia airlines by using my axis bank credit card. But after three successive attempts the transaction got approved but at the last moment when I was to receive my e-ticket it got reversed. Not withstanding that, each time the amount that was charged to credit card was more than the amount that has been credited back on reversal of the transaction. So I was incurred a loss of Rs 5500 without booking my ticket & for doing no transaction. Can you please help me out.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir / Madam

I have got a credit card from axis bank before 1 moth for this i had a Fixed Deposit of Rs25000/- in Axis Bank.I have got all the PIN and any other documents.During using credit card it asks about my date fo birth and i am providing my correct date of birth but the system shows wrong information.For this i had made complaint in my Axis Bank, kota & Axis Bank Jaipur also.But they are not able to provide any information in this matter.Two times my credit card has blocked.Due to this i am not able to make my etickets or other transactions.

So, i am requesting from you to close my credit account and refund my Fixed Deposit Amount.Iwant to say one thing that Axis bank is providing WROST services for Credit card.

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