[Resolved]  Axis Bank — Without information whole amount deducted from my salary account.

Dear Sir/Ma'am,
My name is Deepak Kumar Acharya. I am working with ICA INFO TECH PVT LTD. ICA have more then 1000 salary account. My salary account opened in AXIS BANK LTD & account is activate from last 1 year. Axis bank offered me there credit card with 10, 000 Rs limit.Credit card number is "[protected]". I used it many time & also make partial payment for that. But from last 5 month i have not received any statement from Axis bank, so i can know my actual outstanding. I called them 4 to 5 times but they didn't give me response. In this duration I got 1 call from Axis bank regarding payment of credit card, i ask from tele caller please let me know my full outstanding, so i can able to pay my whole outstanding without delay. But she told me "i will let know after 1 hour, there are some problem in system."
But i have not received single call from Axis bank. Suddenly Axis bank deducted my 13922 Rs from my salary account without information, without my knowledge. And i have not given any ECS to Axis bank. If they have any prove that i have given permission to Axis bank then show me.
Presently my account balance is 0 Rs. Whom gave Axis bank this right without customer permission they can deduct amount. After this i called Axis bank then they told me month end is going on that's why we did this activity & apart from that they don't have any answer.
This is shameful action by axis bank.. I want justice. This way is right or not... Please make it hurry i don't have sufficient money to survive with my 6 family members.
Please note down information-
Name-Deepak Kumar Acharya
City- Ahmedabad
Account Number-[protected]
Credit card Number-"[protected]"
Branch- Axis Bank, Naranpura, Ahmedabad
My Mobile Number- [protected], [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Axis Bank Ltd — Amount Deduction without any information

1. Rs. 1500 deduction on my A/c without any information
2. Senior Customer Care Officer Manju will talk but not log the complaint

Kamal Maheshwari
[protected]

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