[Resolved]  Axis Bank — Change of account variant

Address:

Palwal, Haryana

Sir / Madam

My name is Dhanesh Kumar & i am having a Saving a/c with Axis Bank vide a/c no. [protected]. My a/c was opened with an average quarterly balance of Rs.2500/-. Effective 01/04/2012, my a/c variant has been changed witout any undertaking from me. They have charged me a sum of Rs.561/- as well for not maintaining a average quarterly balance of Rs.10000/-. I visited the branch as well and submit my written request to know the reason of change, credit back of charges and change the varient to same as it was. I was also continuously trying to change my a/c variant through online mailing customer care & some of banking personals by telephone. But i am not getting any reply from these persons.

The request reference nos. received from online mailing customer care are 4721625 and 4520331.

Requesting to consumer forum to take some initiative.


Regards
Dhanesh Kumar
Mob. # [protected]