[Resolved]  Axis Bank — AXIS BANK - Very Bad customer service

Address:Coimbatore, Tamil Nadu

Last week[protected] i have recharged my mobile for Rs 50 through net banking (Axis Bank). My amount was debited from my bank account, but it was not credited as a top up for my mobile. I made a call to the airtel customer care representative and she told like, amount will get credited back to my account within 48 hrs (ie :2 days) . After 2 days of time, i made a call to the airtel customer care for asking my issue, they told like , they didnt get any amount credited from my account. So they asked to check with the bank which i have transferred. On the moment, i sent a email to axis bank saying the same. But they didn't respond my request at any cost, i was really fed up with customer service which axis bank is providing.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12958
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information