[Resolved] Axis Bank Credit Card — Imposing penalty on me for the fault of AXIS BANK | |
Dear sir, I have a AXIS BANK Credit cad (Silver).My credit card number is [protected]. I have dropped a cheque for the full amount towards the statement for the month of November 2008 in an ATM of AXIS BANK. They have missed my cheque and asked for payment by cash. They claimed less than what I need to pay. I made stop payment for the cheque and paid the money by cash. In the next month statement, they imposed penalty and asked me to pay the amount. I refused to pay the amount and informed the custoer care by mail and insisted that I am ready to pay principle amount if any. But, no reply inspite of my repeated mail. But every month till today, they were sending the statements with addition of penalty for each month. I have spoken to the customer care many times but nothing concrete happpend. I am fed up with their calls. How many times, I can reply the same thing? When somebody called up from collections division, I repeated the same thing. They asked me to talk to the customer care. They gave the number[protected]. But it seems this number is not in use. I never shied away from paying the amount what I transacted with credit card. I think there is no proper system in AXIS BANK. I dont want to receive calls or statement any more. Let them come out with a summary of statement from September 2008. I am ready to pay if I need to pay any principle amount. Otherwise, I am ready to face any legal proceedings. With regards, Janakiraman Chennai. [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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I have a AXIS BANK Credit cad (Titanium).My credit card number is [protected]. I recieved my july2012 credit card statement, in that they are mentioned debit bounce charges 300Rs and service charges 37RS without intimation. I payed my credit card bill within time regularly, eventhough they are adding penalty in my statement.
I called to customer care office but there is no response from the Axis bank side.I am ready to face any legal proceedings.
With regards,
M.Venkateswara rao
HYDERABAD
MOBILE: [protected]