[Resolved]  Axis Bank Credit Card — inconvenience caused due to not conversion of transaction into EMI

I have done a transaction of Rs 9142 at gold showroom through credit card and called the customer service of Axis bank (as per system) to convert my transaction into EMI the personnel there said that your EMI will be Rs1604/- for 6 Months. But this EMI system was not activated by him and now after two months I have again called but AXIS bank customer service persons are saying that I havent called and that my application of EMI conversion is not there. Now I am facing problem that this big amount is costing me alots of interest.
This is leading me towards mental uncomfort
Please help me in this regard.