[Resolved] Axis Bank Credit Card — DELAY IN CHEQUE CLEARANCE | |
Dear Sir/Madam, I have made the payment for the period 01.09.2009 to 01.10.2009 of rupees Ten Thousand one hundred Rupees by cheque No 413468 on 08/10/09.I have retained the Receipt of cheque duly signed and stamped by Axis Bank,Salt Lake,Sector V, Kolkata-91. Till now (20.10.09) the cheque has not been cleared. The bank nor the Credit card dept. are able to give any clarification. On following up with bank, they confirm that the cheque has been sent to Mumbai as there is no Credit Card Dept. in Kolkata. On calling up Mumbai Credit Card Dept, they confirm that the cheque has not been received by them yet. The credit Card Dept. is asking me to make fresh payment as the due date is on 20/10/09 else extra charges will be added. I have attached the bank receipt. Please help as I am not able to make fresh payment as the cheque has already been deposited for the same Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Credit Card — delayed receipt of cheques
I am the holder of the credit card No. [protected]. I have deposited a cheque for Rs.3637/- on 25th march 2010 at about 10.45 am at preet vihar baranch which is located at a distance of about 50 metres from my office.I have receieved a SMS stating that the cheque was receieved on 27th march subject to realisation. It is surpising to note that a fulfeged branch could not encash the the cheque on time and the inefficiency/deliberate act has been shifted to the bonafide customer. Please look into the matter seriously.Regards
R. K. Gaur
[protected]