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[Resolved]  Axis Bank Credit Card — Cancel my Credit Card

It is been a horrifying experience with Axis bank, first of all I was embittered with your despicable marketing stating the if you apply credit card with Axis Bank (UTI Bank) you will receive a flight voucher for travelling anywhere in india for which you have to pay membership charges and to be eligible you have to spend at least 1600 Rs and only after paying you first dues, after going to all of these I finally received the flight voucher but to avail this facility have to shell another 11,000 Rupees from you pocket. If I had to shell 11,000 Rupees for my pocket then why the heck do I have to apply for your card, when I can finance my own trip.

Secondly I have paid all my dues, I have requested the bank to cancel my credit card for which I have called your customer care and first blocked my card and requested the executive to put a request to cancel my card, he raised a request with high priority with a request # 98956 which was in the month of November 2007, I was told you wait for a confirmation call from Axis bank with in next 24-48 hours, I waited all the way for 15 days after which I received a call from Axis bank executive asking as to why i want on cancel the card and trying to pursue me to stay with Axis bank for which she will forgo all the charges to which I rejected and was adamant to cancel the card, she informed me that with-in 10 days I should received a letter stating regarding the cancellation of the card an instruction on how to return the card back to bank, which actually never happened. I waited for another 20 days call the bank to check with the status and was informed that there was not information regarding the cancellation of the card the so called Credit Department, to which I requested the executive to raise another high priority request for which I received a call after 1 week again I explained the same old story to the executive to which I got the same old reply stating the with next 10 days you will receive a letter for cancellation of this card and instruction also alongwith this you will receive another card which is a life time free, to which I told the executive that I am already suffering with this card why do you want to send another card, please cancel all the cards and send me the cancellation letter.

I am still waiting for this letter so that I can return the card back to the bank, please could you take prompt action and send me the letter as soon as possible.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShare0Tweet0

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how to cancelled the credit card

My Zone Credit Card — Cancellation of Credit Card

I would like to cancel my Axis Bank credit card due to misselling about credit limit.
Here is my Axis Bank Credit Card Number...[protected]


Please do the needful.

Regards,
Sagar B.Mhadadlkar.
Dear Mam.Sir,

One day Axis bank executive called me and told me that with 1 lakh credit limit they are going to offer my zone credit card to me based on so and so points something she said. So accepted it, but the credit card which i have received has only 30000 credit limit. Please cancel it. This is really cheating. Please cancel it I don't want to hold it. Also please don't ask me to go anywhere just cancel it. Thanks!

Note: I am using Axis Salary bank account for more than 3 years, I never thought that Axis will do like this.

My Card No: [protected]

Regards,
Subathra G
High Interests, High Payments, No proper customer response from the bank, indecent response.. cutting the call while inquiring, worst everywhere. only these are the salient features of Axis bank.

I would like to cancel my Axis Bank credit card, which i can't hold for any more. Here is my Axis Bank Credit Card Number...
[protected]
Please do the needful.

Regards,
-Lakshman
Mobile: +91 [protected]
Sir,
I would like to cancel my Axis Bank credit card, which i can't hold for any more. Here is my Axis Bank Credit Card Number...
[protected].

Please do the needful.

Regards,
S.Franklin
Mobile: +91 [protected]

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    Customer satisfaction rating
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    Complaints
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    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025