[Resolved] Axis Bank Credit Card — Joining fee & Annual charges and Cheated by Axis bank credit card customer care | |
I had applied for a credit card from Axis Bank. The card was issued to me with the assurance that no joining fee and/or annual charges will be charged from me. I made a transaction of approx. Rs. Two thousand and eight hundred thirty Rupees and fifty paise ( Rs. 2830.50/-). I paid Rs 2830.00 balance only 0.50/- But when I recieved my first statement I was surprised to discover that a sum of Rs. Four thousand and thirty rupees (Rs. 4030.50/-) was charged from me as the annual charges and joining fee. In spite of frequent telephonic complaints, the same was not waived off. Instead, late payment charges and interest has been applied. Now, my statement reflects an amount of Rs.two thousand thirteen and thirty nine paise( Rs. 2013.39). I request the concerned authorities to kindly take immidiate and proper steps to look into the matter. Name:- A Arun Credit Card No.:- [protected] Valid thru: 10/10 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
Unfortunatley i appled for Axis bank Credit card 0768 and i got one. and i made a purchase for 470 rupees. but i never recieved statement from them. and later after 3 months i got a statement for which i had a fine of not paying on time.t the fine amounted for more thatn 300 rupees. so when i enquired about it they said it was becuse they had a problem with courier service they were not able to sent it on time and they had to get a new courier contract. so it was their mistake they never alerted my by mail phone or statement. and now every month i receive a statement with fine which amounts to more than 2000 rupees. i had contacted customer service many times but of no result. I want to cancell my credit card and put an end to this touble. i am useing other credit cards and i never faced a problem like this. hope ull be albe to help me out of this
Unfortunatley i appled for Axis bank Credit card 0768 and i got one. and i made a purchase for 470 rupees. but i never recieved statement from them. and later after 3 months i got a statement for which i had a fine of not paying on time.t the fine amounted for more thatn 300 rupees. so when i enquired about it they said it was becuse they had a problem with courier service they were not able to sent it on time and they had to get a new courier contract. so it was their mistake they never alerted my by mail phone or statement. and now every month i receive a statement with fine which amounts to more than 2000 rupees. i had contacted customer service many times but of no result. I want to cancell my credit card and put an end to this touble. i am useing other credit cards and i never faced a problem like this. hope ull be albe to help me out of this
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
12953
Pending
0
Resolved
6557
View all 12953 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Axis Bank Credit Card — Cheated by Axis bank credit card customer care
dear sir,i have a very big issue, that statement was wrongly
charged i complain very first month it self(complain
no was 83324). and second month also (complain no was
106883) and third month also (complain no was 126270)
finaly c.c.person told me pls ignore the we will give
new credit card then you drop the old card to atm drop
box but you people not done insect u debted on my
saving account (if i cheated you then you can debeted
from my saving account)then also i complain on 28th of
march that no was 215440 c. c. person told me with in
7 days problem will solve but still it was not solved
so please take action immediately and to it neet full
for me
my c.c.no ending with 3425
my name is s. hemkumar
my cell no [protected]