[Resolved]  Axis Bank Credit Card — credit card Axis bank

Hello

This is regarding credit card complain. I have submitted my all required documents for credit card that you required for the same as on dated 5th April 2008 and your agent (Marketing executive i.e. Prashant [protected]) submit my documents. As per him we have received golden credit card with in 20 days it means 25th is last date.
TAT is over But till date we have not received my credit card inspite of this your executive not able to pick the calls not call back I am getting fed up for regular follow up.

After this 14th May we have received SMS from Axis bank (your credit card application VISA Silver with ref # 1368338 has been decline)

After received SMS I have make a calls N number of time to prashant but he is handicapped for find the reason.

This is my first experience with your bank and credit card also. I am sorry to say but this is really bad experience in my life.
It is requested to you thoughtfully kindly activate my card ASAP if you are not able to do this please give me valid reason.

Name Varinder Kumar
Ref NO 1368338
GSM +91 [protected]
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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SUB : Complaint - Axis Bank Credit Card Devision.

Dear Sir / Madam,


With reference to the above subject I Ajit Anil Ghag wants to lock a compliant of you franchise's person of Shivam, Sujata of Axis Bank (Contact No - [protected])

This is for the reason of mental harassment of my wife Poonam Ajit Ghag at during office hours. The persons called in each and every department of my wife’s office for enquiry.

Instead of my several request of official letter of settlement amount of my credit card nobody replied on it neither I received any official letter since last more than one year.

But they are continuously keep calling at my landline nos for the money. Now they are started calling at my wife’s office.


On Saturday 2nd June there was a call from one lady name “Sujata”, she told like I am a robber & stold some money from Axis Bank…….


Is the kind of language you use with your customer ???????? Is this a way of your business ???

I want you to take the necessary action against all the persons mentioned above.

Waiting for positive response from your side.


Thanks & Regards,

Ajit Ghag
M - [protected]

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