[Resolved]  Axis Bank Credit Card — Amount Deducted from Savings account

This is really hurting to me. Without my knowledge Axis had deducted the amount from my account, for my credit card. i had closed my credit before before 14 months. Now they deducting my amount from my account. No one even bank staff, customer care executives not listen to my customer queries they are repeating the words which is available on that computer. I plan to sucide also for this matter. If i die Axis bank only responible for that. This is open statement that i can give to all.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,

I was thinking they have done this only to me. I am constantly visiting the branch at ghatkopar east for settling my credit card problem for the last 4 months without any result. The concerned officers are otherwise nice but not regarding credit card. several dates are given to me till date during last 5 months with no finalisation.

Many bank employees have the practice of getting the signature of the client and on the basis of trust and long association I also gave my signature only and the bank employee filled up the ecs form and put the account no which was not being operational for several months. The card managers sent auto debit to this account and charged me all the bouncing charges. When this happened once I made a written request for changing the account no. No body didi anything and next month also the same patern followed. Next month I cut the card and gave it to the officer concerned and made a clear written request to deactivate the card. I paid all the amount pending till that date. I thought things will be fine now. Now after 5 months I have received a threatening letter telling me that I have to pay an additional Rs3000/ or face all the consequances.

My tel no is [protected]

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