[Resolved]  Axis Bank — CREDIT CARD CHARGES

Address:Rajkot, Gujarat

CREDIT CARD CHARGES
I have credit card of Axis bank and everty month i used to pay the bill by online gate way but in the month of july 12 i have received message that your credit card payment received on 31st July by direct dabit facility and as per sms i have not paid my credit card bill but on 1st Aug i have received message that you have not paid your credit card bill,

I dont understand that why axis bank send the SMS to the customers that your credit card payment received on 31st July, and what we can understand from this SMS as per toll free number they told me that this is format of SMS for direct debit. Pls check the sms written below and due to the sms customer has to suffer and cherges are applied on credit card of Rs. 300

SMS as below -

Dear Customer,
Payment received for amount of rs. 3716.01 for credit card number on 31-JUL-12
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Aug 13, 2020
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