Axis Bank — Deduction on NRE Transfer

Address:

West Bengal

When I was opening account with AXIS the NRI division manager promised many things, eg. we will give better rates than other banks if above $ 5000 is deposited. My first salary was credited to my NRE account and to my surprise I found they are giving less exchange rate than SBI. My friend having SBI NRE account has got better exchange rate on the same date. Also AXIS Bank is deducting some amount, but for what I still don't know because they won't mention it on my statement. Tried sending mails to my Branch and also customer service but no response from them. I feel like getting cheated by AXIS Bank services. One of my friend , he is also facing the same issue with AXIS Bank, and don't know how many more are facing this sort of problems. Please Help.