| Address: | Mumbai City, Maharashtra |
Dear Sir,
This complaint is in reference to AXIS Bank Branch.
Approximately 3 weeks a go I had visited the Bank in order to open a new account. I am self employed International Telecom Consultant and I get my fees from International bank. With a view of saving money on Inward Remittance I finally decided to set up new account to AXIS bank branch in Tilaknagar.
When I visited the branch to get more insight into Savings Accounts and more importantly the charges for Inward Remittance, I was told that for every transaction a flat fee of Rs 160 would be deducted. This was the main reason why I opted to open account with this Bank. However after 3 weeks of opening the account, today (24/5/2012) I got my first transaction made and realized that they have charged me Rs 320. Upon calling the Axis bank Manager, I was told there was a mis-communication but the charges will be Rs 320. But no remorse what so ever, at the end of the day it is I who is losing money.
More ever the Debit card pin they send me is also not working and as a result my card to retained at the ATM machine.
I would request you to take a firm action against such banks especially when they give out wrong information ONLY for the sake of setting up accounts, thus reaching their monthly targets of sales.
The Branch Address is as under,
Axis Bank
Swastik Value Heights,
Plot No. Ndr 23, Tilak Nagar,
Chembur (East)
Mumbai – 400089
Regards,
Clarence Christie
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