Axis Bank — Fraud with Credit card

Address:

Ahmedabad, Gujarat

Bank has done fraud to me. They had given me credit card by promising that I dont require to pay monthly fee and joining fee. I am lucky customer for bank.

Right now, I have got my credit cared bill and they have included joining fee in that. I have called to customer care but They are not replying responsibly.
They have given me request id and also said they have approve my request and still they have included joining fee.


I want cancellation on my joining fee. I have already paid my bill but didnt not pay joing fee amount as bank has done fraud to me.