19/02/2013
To
Ms.Kalpana Vatkal
Axis Bank Ltd
Corporate Office
Bombay Dyeing Mills Compound
Pandurang Budhkar Marg
Worli
Bombay - 400 025.
Dear Sir/Madam
Sub: A/C No. [protected], Date of opening: 23/07/2007
Mogappair East, Chennai, Pin-600 037.
I was employed with M/s Velammal College of Mgt & Computer studies as Director and this was my Salary A/c. My last salary remitted to this A/C was on 01/09/2009. After remitting interest for the period 01/07/2009 to 30/09/2009 of Rs.760/- the balance stood at Rs.7816/-
I joined another organization and there was no salary remittances to this A/C from 30th September 2009. However I did not close this A/C. From then on I was getting quarterly interest statement starting from 01/10/2009 to 31/12/2009 and a interest of Rs.66.
Like this I was receiving Quarterly statement so far I have received TEN interests. However when my balance stood at Rs.8567 as on 30/06/2012. I received a letter from the bank informing that they have deducted an amount of Rs.750+service Tax 92.70=842.70. There was no communication from the Bank that Salary A/C you have to maintain a minimum balance of Rs.10000.
In the mean while I got the A/C transferred to Axis bank T.Nagar and I remitted Rs.4000 on 17/11/2012. at T.Nangar Branch.
I have been speaking to Mr.Shiva, Manager(operations) Mogappair branch Mob No: [protected] right from Deepavali onwards and I have written letters to him. He has taken up the matter with Head office…
Today he told me that I can represent the matter to Head Office. Had somebody communicated to me that i should maintain a minimum amount of Rs.10000 I would have done it. I am a Senior Citizen and I don’t expect your bank to treat me like this. It is hard earned money. In case Bank is not going to consider this matter sympathetically. I have no other option but to go to Consumer forum.
I am a College Professor teaching Service Marketing to MBA Students and I don’t expect this sort of Service from you. I started following up from Deepavali then New Year and now Pongal festival.
I shall be on grateful if you consider this matter sympathetically and arrange to credit my A/C at the earliest.
Thanking you,
Yours faithfully,
DR.K.SHYAMASUNDAR
MOB NO : [protected]
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