Dear Sir/Madam
This is to inform you that i had a credit card of your bank bearing no [protected] where i had accumulated a total outstanding of Rs 50,000 approximately.However,since due to some personal reason i was out of the country for a while i could not make my payments on time.
Then when i was back in India i got to know there is a outstanding and i needed to clear the same.So I got in touch with one of your representative in the name of Mr Raj and handed over Rs 25,000 each in two installments.He promised me that it will reflect in my next statement that said amount has been cleared.
Finally i received two statements specifying one as settlement letter dated 26/06/09 and the other on 18/03/10.my only concern is that i did not make the payments and it was not intentional.Due to some unavoidable circumstances it could not be made and then i cleared all my dues.
But what i felt bad was the guy Raj told me that my name reflects in CIBIL,and he also mentioned that it will be omitted after three months.But to my surprise till date my name reflects in CIBIL and due to which i cannot get a fresh card.I also have personal loan with your bank and due to my good credit history every year i received a cheque not exceeding Rs 3,000 from your bank.
Therefore i would request you to kindly expedite the matter and to update the same with CIBIL reports for smooth functioning of my banking requirements in near future.
Regards
Archita Choudhury
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