[Resolved]  Axis Bank Home Loan — Delay and extra processing fee

Hi,

I have applied for Axis bank home loan on 01-Aug-2008 and also I have paid the initial processing fee Rs. 5618/- on the same day through city bank check. I was told that the processing will be done in 15 working days. It's been almost 2 months and still it's not done. Whenever I ask my agent he tells me that it will be done within 10 days, but I never got the actual status. Also my agent told me that the processing fee is 1% and I have to pay 0.5% document changres and also 12.25% tax on the entire amount. It means only the processing fee is 1.5% + 12.25% tax. I have applied for loan of Rs. 2400000/- so I have to pay Rs 40448/- as processing fee only. I have checked on the axis bank site and they have mentioned that the processing fee is 1% and no extra charges. I tried to enquire in the Axis bank but not getting proper information from any branch.
My query is how to get proper status about my loan and also how to know the exact info about the processing fee.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

AXIS Bank is a stupid bank in this world,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information