[Resolved]  Axis Bank Limited — Debit Interest in Credit Card Statement in[protected]

Address:Hooghly, West Bengal

My credit card No. [protected].
My last month due was Rs.15536.31 with due date[protected] and I have paid Rs.15000 within my due date.
But,I have been extra charged by Rs.747.01 as a DEBIT INTEREST and Service Tax of Rs.92.33.

I don't know why I have to pay this extra charges.
Please note that ATM machines only accept the round off amount.

For reference,the credit card statement generated on [protected] with amount of Rs.2259.98 and I have paid Rs.2200 within due date.And for this due amount Rs.59.98,There was not extra charges in my next bill ie. generated on[protected].

This was just an example that there was no extra charges for some due amount previously.
I can not understand the extra charges in my current bill without informing clearly to customers and what is the %,how it was calculated.

For the due amount Rs.536.31,I have to pay Rs.536.1+747.01+92.33=Rs.1375.65.
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Aug 13, 2020
Complaint marked as Resolved 
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SIVER CREDIT CARD — DEBIT INTEREST

Sir,
My credit card no is - [protected]
I made the credit card payment on 31st December and the due dated is January 4th. I paid 31/12/[protected] Rs.4,000/- instead of Rs.16,000/-before the due date. Then after i paid the balance of 12/01/[protected] Rs.12,000/- on January 12th. Before the next bill dated i paid the full payment. Then what the necessary to put debit interest of 15/01/[protected] Rs.865/-+service tax on my January statement. That is 65% p.a.,interest rate on my usage. If i hired in local money lenders they won't charge that much.
Unless you waived the amount i won't do any transaction in the card. I am going to close the card. I won't pay the extra interest charges. I have used other bank card they didn't took these kind of charges.
DATE TRANSACTION. AMOUNT
REFERENCE
31/12/2007- [protected] Rs.4,000/-
12/01/2008- [protected] Rs.12,000/-
15/01/2008- [protected] Rs.865/-Dr.
15/01/2008- [protected] Rs.106.91/-Dr.

Not Applicalble — Interest debited in credit card statement

Credit Card No. [protected] ([protected])
In monthly statement dated 06.11.2008 my account has been debited Rs.420.93 as interest charges and Rs.52.03 as service Tax thereon with out giving any specific reason for the same.

I have been sending monthly payment regularly in time. and not even one payment i have delayed since from the date of i got the credit card.In fact i am not receiving monthly statment regularly since lost 3 month eventhough i sent letter alongwith payment.

I hereby request you to kindly waive the Interest charges and service tax there on which is total comes to Rs.472.96 and credit to my next month statement.

Kindly confirm my return mail.

Thanking you,

with Regards

H.Satish shamra

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