[Resolved]  Axis Bank — REFUND MY AMOUNT

Address:

West Delhi, Delhi

This is Ajay Saini I ma havinf an account with AXIX BANK (A/c No - [protected])west Delhi uttam nagar. I have tried to make transaction of Rs 5000/- from Milap Nagar, Uttam Nagar ATM on 13-oct-10 but because of some technical difficulties I didn't received the amount , but the amount of Rs. 5000/- was deducted from my account.
I had already made my complaint registered on your custmour care on same day (Complaint No.[protected]but no action has been taken yet form your side and still I am waiting for probable solution.
I had already met with your ATM's cell care in Vikas Puri , Delhi , but they were also unable to provide me with appropriate solution and made me to contact the branch office . On 09-Nov-10.I visited your branch office in Uttam Nagar where I submitted my written complaint too and they committed that amount Rs. 5000/- will be adjusted in my account within a week’s time but still no amount have been adjusted yet even after visiting your branch office several times and every day they make wrong assurance that money will be refunded within 2 or 3 days. And I lost another Rs.7000/- to every time visiting to their office,nd mental panic of Rs.100000/-
Today is 28 January 2011 But no action has been taken yet. Now the situation is slipping away from my end & now this is my last effort from my side, I requested to consumer will refund my all amount to axix bank .

Ajay Saini
[protected]
uttam nagar