[Resolved] Axis Bank / Personal Loan — Improper Lien | |||
I am surprised at the customer service provided by you Bank. I have been desperately calling your officials for the improper lien attached to my account when the loan was foreclosed on 21st April itself. I received a call on 6th May that I need to pay a balance of 447 which was also paid within two hours of your request by a net transfer. However, despite the due diligence shown by me in honouring your orders, I find that the bank went ahead and placed a lien on my account. I came from travel on 15th May and have been calling the TNagar office and no one is responsibily answering. I fail to understand how an organization like yours do not have a Business continuity plan and servers are always down. Since I have been put into mental agony and pain in the last few days, If I do not get a apology mail and NOC that the loan has been closed and lien removed by 5 pm today evening, I will be approaching the Reserve Bank of India and Indian Consumer Complaints for resolution. I am sending a copy of this letter by registered post to them. My Loan Account number is ppr[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Here i am providing his number : [protected]