[Resolved]  Axis Bank / Personal Loan — NOT received Cash Back Offer

Address:

Bangalore, Karnataka

Dear Sir,

In Feb 2008, I had taken one personal loan from Axis Bank - Bangalore and My Loan a/c number is PP[protected]. They promised to give 1% Cash-Back offer for every completion of 12 installments. This has been mentioned in Sanction Letter.

In 05/08/2008 , they intentionally charged 562.00 as "Cheque Bouncing Charges", though I had sufficient balance in my savings account. After I complained, they waived off my changes on 04/04/2009. Now , I have Closed my loan account . When asked my Cash-Back Offer, Bank peoples told as there was Late Payment Happened on 05/08/2008, they can't process my cash-back offer. My question is as this was a mistake from Axis Bank (NOT able to pull money as I had Sufficient Balance in my savings account), why they can't able to generate the Cash-Back offer. I'm totally disappointed with Axis Bank and need the Cash-Back ASAP as they promised.

Thanks,
Shrabana Kumar Behera