[Resolved] Axis Bank / Personal Loan — Worst/Pathetic Service from Axis bank for my queries and requests

amol1982

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

Hi,
One of the worst service I am getting from Axis bank for updating my communication address against my Loan account. I already provided all relevant and valid documents at the time of submitting my loan request but the worst/illiterate employees of Axis bank updated incorrect address in the system, because of that I did not received my Welcome Kit for personal loan. I requested several time for correction but no one is helping me. Its been 5 month I did not received my welcome kit. They are regularly deducting the emi from my account but, Axis bank is unable to give service to me .

If Axis bank is providing such service to customer then I will suggest all my friends to not to go with Axis bank.

Thank

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Aug 13, 2020

Complaint marked as Resolved

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Comments

asha_ullas

from Chennai, Tamil Nadu

i just wanted know my personal loan balance amount details, but non of the axis employee is providing the details instead all stupid fellows are giving me one one phone number and asking me to call. And the customer care no whatever given on the web is a fake, non of the donkey will answer to your call. Once i went asked in Vijayanagar branch one of the lady says go and check out in Vijayanagar branch only, we stupid fellows are not responsible for these things and all.
And i request people not to take any loan or anything from Axis bank