Axis Bank — useless service

Address:Cuttack, Odisha

my name is sunil kumar agarwal my axis bank account number is [protected],mob no [protected] and my younger brother name is anil kumar agarwal and his axis bank account number is [protected],mob no [protected] we both have same problem...problem is,we have opened account nearly 8-10 years back it was a normal saving type account with a minimum of rs5000 to be maintained per day...at the end of every quarter we used to receive some interest from bank coz we have lil more money in account than the minimum bank requirement i.e rs5000...
now what happend on dis quarter (jul,aug,sep) is they have deducted rs1700 from my account and rs1500 from my younger brother account,and when we enquire about the deduction they said amount has been deducted coz now minimum bal is 10000 instead of 5000...after listening to their things i said i haven't informed bout the incresed minimum balance so i want my balance back,bt they are not listening anything...

nw i want to say that if from last 10 years im maintaining 5000 and also getting some interest so y cant i maintain 10000 if have informed before and if i was nt able to maintain i shoud have closed my account...i haven't received a single msg frm their side about increasing min bal. nor i have received any letter frm their side...dis is just frustrating...if im not getting my balance back certainly m closing my account v.soon n even in my family we have 6 account in axis bank,all 6 will be closed v.soon if i donn get my bal refunded...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I axis bank customer, they informed increase in minimum balance it via email, sms (twice)and on internet banking page to me.

I think you didn't check them or ignored them.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information