[Resolved]  B. E. S. T. Undertaking — Hopeless Bus Service

BEST — BEST Service for Whom

The BEST have permitted physically and mentally handicapped persons, senior citizens, and expectant mothers to board the bus from the front door except at starting point.
I am very much thankful for the above. I would like to inform you that in western Suburb from Kandivali to Mahim West Side most of the Bus Stop you have kept Board informing that Place for Handicapped to Climb and Get Down. in Marathi that is also fine, But the Board is kept at the place where Bus Back-Door/Ordinarily from where general public Climb. You understand that if Handicapped person stand there how much it is difficult for him/her to climb the Bus, either from front door or back door. I will request you to check the same and take necessary action and oblige
Free Travel Facility: Presently, the BEST provides free travel facility to the freedom fighters. One person accompanying the freedom fighter is also permitted to travel free. Municipal Councilors and Non-Councilor Members of the BEST Committee are also permitted to travel free on BEST buses. Adhoc Members of Legislative Assembly and Legislative Council, accompanied by his wife and Female Members accompanied by any one viz. husband, son, daughter, father, mother, brother or sister are allowed to travel free on BEST buses. Police personnel are allowed to travel free on BEST buses against an ad-hoc payment of compensation towards free travel facility by the Government of Maharashtra. This facility of free travel however is not available on Luxury and Air-Conditioned services.
Front Door Entry: The BEST have permitted physically and mentally handicapped persons, senior citizens, and expectant mothers to board the bus from the front door except at starting point.
As mentioned above front door entry is permitted to physically and mentally handicapped persons, senior citizens, and expectant mothers, but no where it is mentioned that BEST Staff and police personal are permitted for front door entry even though they are allowed Free Travel Facility.
But it is my observation that in most of the Bus route both Best staff and police personal are boarding from front door and standing there only and creating problem for the people who want to get down and even to the Handicapped person. can you look into the matter and clarify the facts. even as per my knowledge BEST staff is not suppose to Occupy the reserved seat still they are doing the same and never offer seat to ladies, old person or to Handicapped even though they are seating on reserved seat
As RTO had made compulsory Seat Belt for all 4 Wheelers Driver, why you are not making compulsory to use Rod to be used between two stop
Kindly take up matter with concerned authority and solve the problem of general public and particularly of the Handicapped people

IN ALL BEST BUSES THE FOLLOWING SHOULD BE ASCERTAINED BY ALL CO-PASSENGERS ALERTLY AS WELL AS BY THE CONDUCTORS :- 1. PASSENGERS (BE IT - MEN, WOMEN, CHILDREN) SHOULD BE STOPPED FROM USING THE SPEAKER-PHONES AND SPEAKERS OF I-PODS AS IT OFFENDS OTHERS, CAUSES EMBARRASSMENT AND IRRITATION TO WOMEN, ADDS TO NOISE POLUTION, ENCOURAGES ROWDINESS. 2. PLAYING CHEAP KIOSKs, TVs(MUSIC, CDs OR ADS), OR ANY OTHER MODE OF SPEAKERS, SHOULD IMMEDIATELY BE SCRAPPED FOREVER. SUCH MUSIC ALSO INDIGNIFIES / INSULTS / BRINGS SHAME TO THE MUSIC COMPOSERS, SINGERS AND ARTISTS. MUSIC SHOULD ALWAYS BE ENJOYED ON HEAD-PHONES OR IN PRIVATE BY ALL HUMANS. 3. PEOPLE SITTING / STANDING BEHIND / ALONGSIDE LADIES SHOULD BE WATCHED WHETHER THEY R TRYING TO EXPLOIT THE WOMEN SITTING / STANDING NEXT TO THEM, OR IN THE FRONT / ALONGSIDE. WHEN ANY ABNORMALITY IS NOTICED OR A WOMAN QUESTIONS A MAN FOR ANY SEXUAL HARRASSMENT, THE CO-PASSENGERS MUST TAKE UP THE WOMAN'S CAUSE.