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[Resolved]  B. E. S. T. Undertaking — Not Stopping at Defined Bus Stop

Address:Thane, Maharashtra

Dear Sir ,
I would like to bring to notice that BEST AC Buses running between Thane to Borivali ( Route No. 700 and 458 ) are not stopping at Bus Stop defined for them .
For Example there are number of ocassion when these two Buses do not Stop At Vijay Garden Bus Stop.
But they do stop at Next Stop At Muchalal College/ Rutu Enclave.
If asked to conductor next day or some time later they say it was to crowded , and if that is the case why do they stop at next stop .
And if , Vijay Garden is that small or insignificant for them/ Best then better do not Keep Halt there at Lease we commuter walk to Next Stop and will not waste our time in waiting and missing them.
As these buses freequency are already vey less .
I hope BEST will take some needful action on the same , and if not atleast will revert on the same .

Regards
Sunil Yadav
B/602 , Saptagiri Building ,
Sanghvi Hills
Next To Suraj Water Park
Ghodbunder Road
[protected]
email : [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I second Mr. Yadav's complaint. I am a regular commuter in the AC buses that ply from Chembur to New Bombay. I live near the Indian Oil nagar on the Ghatkopar-Mankhurd Link road and the most convenient bus route for me to travel to New Bombay is AS-524. But until recently, there was no halt for this bus at the said bus stop.
However, after several complaints by commuters, the BEST has introduced a stop for the AS-524. Despite this, the drivers continually flout their obligation to stop at the bus stop. This causes great inconvenience for me and other AC bus pass holders as we then have to travel to the Sion-Trombay road to catch an alternate AC bus plying on the same route.
It is certainly not fair if a commuter, who pays Rs.1000/- for a monthly AC pass, has to travel by non-AC buses.
I sincerely request the BEST to look into the matter and take needful action.

Sincerely,

Sahil Sampat

Premjyot Complex,
Indian Oil Nagar,
Ghatkopar-Mankhurd link road,
Chembur,
Mumbai - 43.

[protected]@gmail.com
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