[Resolved]  BagItToday — gifts not received

Address:Gujarat

On 30th august,one Ritika sharma from bagittoday company called me and informed me that i was selected as the winner in bagittoday contest and for the same i was going to get an LED tv and a dell inspiron r laptop.She further told me that in order to claim my gifts, i had to buy 2 holiday packages costing 12 thousands[around 6 thousands each]. Again she also told me that if i bought another such pakages,i could get samsung wave mobile.
So finally I paid 24 thousands for 4 pakages .ie12+12 thousands. She said i was going to get those gifts within a period of 7 to 10 days. Unfortunately,i havent received any gifts from bagittoday till date[[protected]].
Also Ritika has stoped receiving my calls.

So far i have recievd 4 holiday packages,12thousands for 2 packages each.
please help me to get my gifts.
Also bagittoday is running a fake page to allure inoccent peoples
here is the link-www.bagittoday/contest.
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Aug 13, 2020
Complaint marked as Resolved 
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Computer Gift — not receive my parcel

POD:
[protected]
date: 13-apr-09 is Not deliverd to me Please Find it and tell me on [protected] or[protected]

bagittoday Complaints - FREE GIFTS NOT RECEIVED — Product Not recd.

FREE GIFTS NOT RECVD
I had ordered a Reebok Watchthrough a promotional offer from BAGITTODAY. This is my 1st purchase only.
i tried to trach my watch online but i know tht courier compnay delivered back to the bagittoday itself coz o[censored]nknown reason and its not delivered to me.
i contacted many time over phone but they assured me to deliver within a week but its not recd. yet after periods of over 3 months

Pls help me to get this product or my money back.
my BOOKING IDS are
[protected]
[protected]
[protected]
[protected]
Dear Mr. Singh,

We have come across your online complaint registered on https://www.consumercomplaints.in

This is with reference to your online complaint regarding a concern related to one of our advisors.

Thanks for bringing this to our attention. We would like to inform you that we have taken the matter into consideration and shall update you on the same within 3-4 working days.

In the meanwhile please bear with us as we try to find a satisfactory resolution to your complaint.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)
Dear Mr. Singh,

We have come across your online complaint registered on https://www.consumercomplaints.in

This is with reference to your booking placed with Book My Holiday against Order Nos. [protected], [protected], [protected] & [protected].

This is in regards to your complaint. We would like to inform you that we tried calling you, but there was no response from your end. Therefore, with reference to your complaint, we would like to inform you that we do not offer a TV & a laptop on purchasing 04 packages. These gifts are a part of our referral scheme and we offer the same on the successful conversion of the referrals.

Moreover, we would like to inform you that we have the verification call session to avoid such mis-commitments where the customer has to reveal every details which was committed by the agent at the time of sales. There if you don't disclose any thing and agree with each and every T&C of the package, then, post your consent only, the package gets dispatched.

However, as a gesture of goodwill, we are offering you one Apple I pod along with a brand gym bag. We request you to kindly give your consent on the same along with the sharing your complete mailing address so that we can dispatch the gift accordingly, if is fine with you.

Looking forward to hear from you soon.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)
Mr.Singh u should go to the consumer court and file a case against bagittoday. because there are lots of people who are suffering from bagittoday cheat and fraud of holiday .now they will not going to any thing. i know that, cause i m also one of them. all people working with bagittoday always make falls promises. one of the manager from customer care told me i will refund ur one package but when i send them a package they denied to pay and said you have to purchase from bagittoday for same amount. so finaly, i have filed a case in consumer court. not only for me but for all those people also with whome this big cheater company has made fraud.
so, i advise u to file a case against them in consumer court . its free of cost and also promise us that ur complain will be solved in 3 months.
log in and file complains.
http://www.nationalconsumerhelpline.in/Index.aspx here.

be brave...
all consumer with u...

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