[Resolved]  Bajaj Allianz / Family Care First Mediclaim — Reimbursement Not being done

Address:North West Delhi, Delhi

Dear Sir,

I have taken One Family Care First Mediclaim Policy of Bajaj Allianz through Destimoney Company. My wife got major Intestinal Suregry in Jan 2010 and I have submitted claim for Reimbursement of Expenses against My Poliy No. [protected]. My Claim No. is 03104021.

I have submitted all the documnets in original in the first file, Then I received a letter from TPA Mediacre to submit more documents which I have submitted. They are asking now the Original Recipt of Rs. 10,000/- from Jaipur Golden Hospiatl which is misplaced at their end only. However I went to Jaipur Golden Hiospital and requested them to issue me the Receipt once again. The Hospital has issued me the Duplicate Recipt of Rs. 10,000/- which is properly Stamped and Signed by the Hospial Authorities. I have submitted the Recipt to MEDICARe Patel Nagar Office. But now they have sent me a ltter that this Recipt is not Acceptable. They want original one otherwise they will close my claim.

Plrease let me know of once the original receipt got misplaced and even after submiiting the duplicate Receipt whioch is properly signed and stamped is submitted, then why they are not settling my Claim. This clearly indicates taht they are not willing toreimbure my claim.

Please suggest me what to do??|
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Rajeev,

Greetings from Bajaj Allianz ! At the outset, please accept our apologies for the inconvenience caused. We have noted your details and have initiated the process of resolution from our end. Kindly allow us some time to look into the issue and we shall get back to you soon.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards
Bajaj Allianz
Life Insurance

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