[Resolved] Bajaj Allianz General Insurance — NON ISSUANCE OF TWO WHEELER POLICY | |||
On[protected], I have tried to renew my two wheeler insurance through Bajaj Allianz Website. I have followed all the steps and amount of Rs. 804/= was debited from my credit card towards the renewal premium. However the policy was not generated and I got a message that "due to technical reasons the policy is not generated and my Reference number is 3753309. The trace number provided is 291411. Further I have spoken to your customer service personnel on the number [protected] on[protected] at around 11.00 AM and they have assured me that policy will be generated within "1 hour" and sent to my E. Mail Address. However nothing has happened ... On[protected], I have again spoken to your customer care with interaction ID 45042195. But nothing has happened till now... Kindly issue the policy or refund the amount in my account B. SHANKAR LAL [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Shankar
Your policy (OG[protected]-[protected] has been renewed and the documents shall be reaching you soon. Please feel free to get back to us in case of any queries.
Regards,
Bajaj Allianz
General Insurance
Your policy (OG[protected]-[protected] has been renewed and the documents shall be reaching you soon. Please feel free to get back to us in case of any queries.
Regards,
Bajaj Allianz
General Insurance
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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Greetings from Bajaj Allianz! We sincerely regret the inconvenience faced by you. We've noted down the details provided by you and are currently looking into why your policy hasn't been renewed. Our representative will be get in touch with you soon to resolve your concern.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
General Insurance