[Resolved] Bajaj Allianz — original policy documents unreceived | |||
I have purchased Bajaj Allianz Insurance three policies from the Nashik branch company consultant Mr Amol Shinde in Octomber 2011 for amounting to Rs 7,00,000/- . I was suppose to receive the policy documents within one month, but as i didnot receive the documents i contact the company consultant and was replied that the documents will be delivered shortly. I did not receive the documents after two months so I again contacted him but the reply was that the documents are already posted and will we shortly delivered. But as i did not receive the documents after another two months period i gave a written complaint to the branch manager and was handed over with the POD number of the post & was asked to make enquiry in the post office. After i visited the post office for enquiry i was replied that the company person only has the write to enquire as the document is posted by the company. I reported the reply of the post office to the company and after making enquiry with the company after fifteen days was replied that the documents were found in the company office it self and will be delivered by hand shortly. but even after that i did not got the delivery of the documents and i final met the manager of the company and discussed the matter. the company manager know has admited to hand over the documents with in a period of ten to twelve days. I have given then time on the condition that they should either hand over the documents or return my funds with interest from the time of investment till today. Know the period of twelve days is over and i have still not received the Documents. Please tell me what action should be taken against the company officials and the company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 20 3030 5858 [Customer Care]
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We apologize for any inconvenience caused. Could you please send your contact details along with the problem you are facing to help.[protected]@bajajallianz.co.in?
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Bajaj Allianz Customer Care