[Resolved] Bajaj Auto — Wrong commitment of EMIs to be paid

richandra76

from Delhi, Delhi

Address:

East Delhi, Delhi

I had purchased Bajaj Pulsar 150CC bike on 30th, December 2009 vide BAFL from Delhi. My loan proposal no .was L2WDEL00315667. I was informed by your executive to pay 32 EMIs of Rupees 1806 at the time of purchasing. I agreed and filled up all the formalites. I have also taken the ESI facility against my loan.

So, after 7-8 months when I placed a request for my loan account statement. They send me the statement which having a tenue of 36 installments. So let me please clarify on this that your executive was not have the complete information or he had given me fake commitment against this just to complete his targets.

Kindly clarify on this because I am not ready to pay any extra amount which has not been committed at the time of purchasing.

Regards
Ritesh Chandra
[protected]
ritesh.[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sdas1197

i m a loan holder and my loan no is L2WFAR00636917 and my EMI is Rs1999/- for 12 months. i have clear two EMI Rs 1999/- but i have got sms from bajaj finance limited that to arrange Rs 3657/- in my account for EMI in the month of december. .

pin2paul

from Saiha, Mizoram

Bajaj Auto — Wrong Commitment

I believe that Bajaj Auto always ready to fulfill their commitment at least to their customer. And also believe, the same is applicable stating from Companies own outlet to franchise level also. Have logged complaint that I have booked Pulsur 150 black with full amount of money in advance on 3rd September after a thin line discussion with the concern person that they will delivered the item within 7 days of time line. But unfortunately till today I have not got any positive response from their end. Even now days they are not able to give the proper time line also.

Here my another concern is that if the franchise are not able to do the healthy business than what the meaning of launching the products? They are not able to fulfill those customers minimum requirements also. Every time customers need to book the product by paying that advance amount.

Booking Details-

Name- Susmit Chowdhury
Booking Date:- 03/09/2011
Place- Agartala. Tripura. Pin- 799001
Franchise name:- Priya motors PVT LTD.