[Resolved] Bajaj Auto — Spare parts Not Available | |||
I had purchased my Bajaj Saffire in July 2003 in Gorakhpur and it was running quite ok. I relocated to Lucknow in January 2007. However when it broke down recently in Lucknow and the BAJAJ service centre in Lucknow (Near Niralanagar)informed me that there are no spare parts available for the bike and they are no longer supplied by the company. I checked with all the other service centres and got the same answer. I am having to junk my bike and buy a new one – this after just 4 yrs after buying the bike. They said that no spare parts has been available for Bajaj Saffire for the last 2 years. 1. Please advice if I should junk my scooter – just because spare parts are not being supplied for Bajaj Saffire? 2. This makes me wonder if I should buy the new scooter from Bajaj or not? 3. If junking is the only option – will Bajaj buy the scooter back from me? I have been writing to you with the hope that you will forward this complaint to the relevant department or atleast respond to me. As you can see. No one from Bajaj Auto has bothered to communicate with me to understand what the problem is and Why I am repeatedly sending emails. I will wait for a response from your side for a few more days. After that I will junk my Bajaj Saffire bike. Please rest assured that I will NEVER buy another BAJAJ bike/scooter and will have horror stories to say about your customer service to one and all. Regards, Amar nath [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
hi, , , i m Ravi verma from near modinagar (Ghazibad), i m not satishfied by nakul moters service & behavior near modinagar ghaziabad u.p. because i was buy the bike pulsar 150cc from nakul agency near modinagar bt agency owner is not gud person my bike is accident then i do claim insurence company but insurence company is clear the claim (head of the engen[protected].. i m deposite the bike in[protected] bt bjaj owner r not paid the service. i have gone many time and gave many request bt he is not accept he say that company r not ready the head of engen so nhi kr pa rha hu agr maine usse request kre ki mai other bajaj agency se saman la du to usne kha mai kisi bajaj company ko nhi janta hu so i have very disturbed that agency after that i send the mail if ab bhi muje koi responce nhi milta hai, i determined that aj ke bad mai bajaj ki bike nhi purchaid nhi kruga or nhi apni family or frnds mai kisi so advised duga kyoki mare family mai bjaj ki 11 bikes hai jisme we were belive the bjaj company bike pr tha bt ab ut cuka hai because we r very disturbe the nakul moter services, , we r not satishfied by yhe nakul moters service modinagar ghaziabad u.p. they r not satisfied to the customer that owner of agency ke they r not paid the gud service my bike no -up14 ap 2315 Ragistration date 5 mar-2008 my contect no [protected], [protected], , , pl, s request sir
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Bajaj Auto — parts not available
sir,i would like to tell u that my bike was accident ed and i have given to service center but there is no parts available it above 30 days model bike is XCD 125
smoke grey colour .plz look after this