Bajaj Auto Complaints & Reviews

I had purchased new bajaj pulsar 200ns on 15 Feb 2013 Bagga Link Service Ltd, Link Road Karol Bagh, New Delhi-110005, authorized dealer in Delhi. from the first day i was saying there some problem in engine noise and the said it will go out after few days but when i felt that it's not going then i go back to showroom and they said get this bike for 1st servicing and noise will goes out. after 1st servicing again i found that noise is still coming i raised complain in bajaj customer care (complaint number: 122660) regarding this they said you will get resolution for the same as soon as possible then i got a call from bagga link and they told me to come for again and there is some other engineer will see this. he checked the bike and said yes there's is some problem and instruct to their workers regarding this they open the bike and do something but noise is still there. they were forcing me to left the bike for two days but i told then i am not gonna do this because if you guys are going to open engine of the bike i am not ready for this if there is any critical problem then replace my bike and give this back to bajaj and again made complain (just after coming back to service center on 4 march 2013) for the same but after this i stop getting response from them i am very tensed. today (5 march 2013) i call to customer care three times and they were saying we got response that your problem has been resolved i said there is no resolution on my problem even they were saying if you not sign on the satisfaction form you will not get the gate pass for going out for this under pressure i had to sign on the form but i written there that i am not satisfied yet and noise is still coming. Please help me for this and tell me what further action i should take.
They are saying leave the bike for 2 days at service center not even telling me the problem and my demand is if you want to fix the bike do it front of me and if there some critical problem in brand new bike then replace it and give me the other one and send this one to bajaj back. why should i suffer after paying 1 lack Rs,

Today (7 march) i tacked with the GM Technical and showed the the bike to him finally he accepted that 'yes there is engine issue and i have to open this, i said how can you open 15-20 days purchased new bike, please replace this but he was not ready for that and forcing me for leaving the bike for two days. Please help me i am so disappointed.

Dear Sir.

I bought new Bajaj Discover 125 ST

1 service only I made left Hand side door key broken, That service person only broken. He is not change
the spare parts. that Department manager spoken wrongly. Service also very bad. Please ratify my problems

I brought a black bajaj pulsar 150cc in Feb 2008 from varun motors in visakhapatnam. From the day 1 on wards I am facing fork complaint,same forwarded to workshop,showroom and even in every regular service I do from authorised bajaj showrooms but till now it is not resolved.
The mechanics are unable to troubleshoot the complaint and becoming inefficient to resolve same.
No one is their to hear our complaints,suggestions or feedback.
Very poor service,inefficent workers and zero quality,no customer satisfaction.
Kindly do the needfull.
Kiran Kumar
#[protected]

i have taken bajaj pulsar 150 in the month of september-2011 and it is in waranty and it has run only upto 6200 kms and its engine is giving very performance to me as i m using it very properly.so pls sought out me from this problem

I have a complaint to lodge. I am very disappointed by your serivice. And i am expecting a response and a strict action against my complaint. I have pulsar 135. I had put my bike for third servicing. I gave my bike in the serivce center on 18/02/13, but when i got it back on d same evening i was taken aback to see what they did. I have petrol lock in my bike and they removed all the petrol(3litre) and even they damaged my petrol lock. And when i went back to tell them,dey gave me some futile excuse and took their hands off. It was BAJAJ SURYODAYA(VIRAR WEST). I am really dissapointed with the service. BAJAJ being a brand in d market,i wonder how come they do this. Luking forward with hopes to take my complaint in consideration. Thank u.[protected]

Sir,
I took a lone from bajaj auto finance to purchase a motorcycle CT 100 in 2005 June. I have paid the loan amount and I am yet to receive the certificate of clearance of loan. Please guide me further.

I have a complaint to lodge. I am very disappointed by your serivice. And i am expecting a response and a strict action against my complaint. I have pulsar 135. I had put my bike for third servicing. I gave my bike in the serivce center on 18/02/13, but when i got it back on d same evening i was taken aback to see what they did. I have petrol lock in my bike and they removed all the petrol(3litre) and even they damaged my petrol lock. And when i went back to tell them,dey gave me some futile excuse and took their hands off. It was BAJAJ SURYODAYA(VIRAR WEST). I am really dissapointed with the service. BAJAJ being a brand in d market,i wonder how come they do this. Luking forward with hopes to take my complaint in consideration. Thank u.[protected]

Respected sir,
before 3 years only the spare parts are closed by company. but still now some of the parts were getting in thane by spending more money as compared to the real cost. I have no shame that i am middle class category student. i drive BAJAJ SAFFIRE to my college sinc 3 years but know i am not getting one spare namely CLUTCH CENTER (assembly) due to which my vehicle is not getting repaired. i want to ask why company has stop supplying spare parts. even a bajaj cheetak which is older brand we get spare poarts then why the company had stopped supplying saffire spare parts not only in thane but also in mumbai....
my email
nikhil.[protected]@gmail.com

Two Wheeler Loan with ICICI Bank ref LAN Number: LTHYD[protected] ALL THE DUE INSTALLMENTS PAID IN TIME[protected] SINCE THE DATE 31 DEC 2008 AWAITING TO GET NOC. THOUGHIT IS PROMISED BY THE BANK STAFF THAT WILL DESPATCH BY POST. NO RESPONSE... SYED KHADER - CELL - [protected] - 404B OKAZ COMPLEX MEHDIPATNAM, HYDERABAD-500028.

Hi,

I have financed a two wheeler from Bajaj Finance Ltd on[protected] for INR 29, 000.Agreement No.[protected]

The repayment mode for 12 installment was ECS.The installment amount was INR 2623 per month.

Amount deducted through ECS was INR 2622 per month.

Question 1: Why INR 2622 was deducted and not INR 2623 as repayment?(Whose fault is this?)

This resulted in INR 1 balance overdue.

As per my current statement its showing INR 1800 as penalty charges (INR 150 p.m.) and INR 12 as amount overdue.


On[protected] I visited the Sector 14 gurgaon branch for cash deposit of one installment, i inquired about the same discrepancy and i was informed that this (INR 12) is a nominal amount and it will be waived off on closure.

This shows a big question mark on company commitment towards its customer.

I was not intimated on time that i have to pay INR 12 as overdue.


This matter came out when i required NOC from the company against the loan.

I have contacted many time through phone and emaill to customer care on [protected]@bajajauto.co.in and customer care no.[protected].but all time they all unable to give apropriate reponse (i.e. whose fault it ,bank and cheque no ,ecs ammount etc).only they demand 1800rs penality +12 rs overdue.

I am highly dissatisfied with the weird explanation provided by them. One of them is "Its due to cheque bounce."


Kindly help me out in this matter and advise me what should i do to get a NOC for my two wheeler.

Hoping for a quick response from your end.


Thanks

Regards,

Shailendra Srivastava

M.No. [protected]

i am murthy b.v.v bought my pulsar 150 at DJM MOTORS, rajahmundry, andhrapradesh . i was facing problem with my bike service every time i give it, from first sevrice i was unsatisfied with their service. recently i gave my bike for my 2nd paid service to check my bike and do service for the required in which i was charged rs.693(six hundred and ninty three) for complaints for the below mentioned. paid service-250 rs engine oil-260rs polish-20rs swing arm greasing-100rs spring switch break-3rs seal oil-19rs non tax-22rs misc charges 40rs i paid the cash of amount 693.rs to DJM MOTOR, RAJAHMUNDRY. for their service under job no.008118 and issue no.015261on[protected] later again i faced the problem with my bike, the whole petrol was leaked out and i was stooped in my way 5KMs from my town. i was helpless and was made to push my bike all the way. next day i took my bike to the DJM MOTORS where i got my service on 013. they did a quick repair and gave my bike . but i was unsatisfied with them. again my bike started to trouble meby stopping and making different sounds i gave my bike again on[protected] and recieved it on[protected]today) my bike was kept for more than 6 long days with them and i was billed amount for new complaints and spares like cone kit, fork bend, chain kit, holder fork, coupling rubber, lever for cl-swit and others and billed me rs.2500 under job no.008451. when i went to service manager i got a very irrespective behaviour from him. i asked him why i was not done a genuine srevice when i gave for my 2nd paid service 20 days ago? why these complaints were not resolved before when i gave for 2nd paid service. why my bike was kept for more than 6days in showroom? i also asked for the complaint book to write my complaint but the staff was no responsible with me. so i was complaining in grahak seva. as i face loss of time without my bike, loss of my peace of mind due to the unsatisfactory service. i need to get my genuine serevice free of cost immediatly, claim my money back of 3000rs for torture and lack of peace. i want a desired punishment for the staff toward their behaviour.

Irresponsible service also delay in service .I had given the bike for a periodic maintenance and service. Usually I got it in time without delay in a foretold time with perfect service but nowadays they are going quite opposite way not only they are unnecessary delaying but also not even doing the very basics of service issues normally like my back shock absorber was filled with heavy psi amount on one side and unfilled in another as a result those who rode it developed a back pain and thought it was due to the bad shock whick was purchased just 7 months ago .So i went to the nearby bajaj service center and they after some initial checkup told me what he trouble rally was and as they have recently opened they had no gas filling device with them and so told to go to the same place where this was previously filled .They once I asked about the issue the sarcastically denied the claim and as I refereed the person in the local shop they just told the deal .and still they did repeat the same MISTAKES IN GAS FILLING ,and as I asked some customers they even told similar experiences .I have no option but to complain as the are the only one with the above mentioned facility .

The address is
SARATHY BAJAJ ,
PALLIMUKKU
KOLLAM

DEAR SIR
I HAVE PURCHASED PURCHASED PULSAR MOTORCYCLE FROM M/S.FAIRDEAL BAJAJ,JAMSHEDPUR
I DID NOT GET MONEY RECIPT FROM MR.AJAY HE SAID YOUR CASE IS NOT APORVED SO YOU WILL GET THE BILL ATER THE APROVAL.DUE YOU DELIVER THE VEHICLE BEFORE THE APROVAL AND WITH LOW ADOWN PAYMENT.
EITHER COMPANY IS PLAYING GAME OR THE DEALER TO EARN MONEY
THEN I M SORRY WONT RECOMENT ANY ONE TO TAKE LOAN FROM FAMILY CREDIT.
YOU SHOULD TAKE NECESSARY ACTION TO KEEP YOUR COMPANY REPO
THANK U

Hi,

This is Kothandaraman i have taken two wheeler loan in Bajaj finance for my two wheeler. Now i have taken decision to pre close my loan.

For past two weeks i am following with your employees about my pre close of loan but there is no response on my request i am so frustrated on your service.

I have contact the Sathyaraj & Dhanasekar in this regards. Dhanasekar was supported some where i am dialing sathya he is not picking the call. could anyone respond my request. Let me know any clarification on this.


My Loan # L2WCHE01795258

Thanks
Kothandaraman
[protected]

Sir, I have Purchaged Bajaj Pulsar Two wheeler from Popular Auto, Ahmedabad, Gujrat. Date 02/12/2003
and Register No. is GJ.1.DK.5026 registered through RTO ADMEDABAD.Whose Chasis No. 58976 & Engine No. 58829 150 cc. Deler had apruve loan from Bajaj Auto Finance LTD. And I had recieved The certificate of loan agreement to hirer & owner of same vahical Mr. KINNER B.THAKOR REG.nO. GJ 1 DK 5026. Loan proposal no. 418/36302 and certificate issued by Bajaj Auto finance Ltd. 0n Dated 20/12/2005 for compliting loan.
And also recieved latter of loan completion certificate for proposal, no. 41836302 on that date. Bajaj Auto Finance Ltd had offered for loan my custmer ID 41836302.So please issue me duplicate NOC for RTO.
as early as possible.My address, Mobile No. Mail ID as under. THANKING YOU SIR.

Name. Kinner B.Thakor
Addr. 21 Vibhavary Society-1,Near ADC Bank, Jivrajpark, Vejalpur Road, AHMEDABAD-380051, Gujrat state.
Mobile No. [protected], Landline,[protected].
Email ID, [protected]@yahoo.com
Your's,
Kinner B. Thakore.
Date. 02/01/2013.
Place. Ahmedabad.

Hi !!
i have a complaint against bajaj co.
they have a branch named partap auto india pvt ltd., show room no.is 1074-75, sector 22B chd.
they sold the bike bajaj discover on my mother's name to someone and when we went to them ..thy said thy will not change d name. how can thy even say that.???????
how can sch a big company do fraud??????
just because thy got the full payment in cash...they wrote my mom's name (mrs Shobha) like we are their slaves..
now we r at risk.
any mishap can happen.
kindly take strict action against the company that in future they dnt dare to do sch a foolish thng.for money only thy cant put us on risk.
really of them..
freakin non-sense staff.
kindly note the
details of bike-
make bajaj discover,100cc.
engine no.- 92890
chassis- 71082
temp registration no. CH 32 (T) 354
take necessary n quick action fast. ths is a big fraud by bajaj.
thanxx in Anticipation ...!!!

Dear Sir,

my name is chintan chauhan, and i m submitting this campain against bajaj pulsar 200 ns , i buy new pulsar on month of sep. and 5th december it stop working. I took my bike to the service station. i expecting they will contect me within some days but when they don't, i go to the service station for check my bike status. but when i see my bike without engine i m totally shock.

i writing this compain because i feel i am cheated by pulsar. its almost 1 month my bike is on service station, they remove my bike engine, without my permision,,,

i expecting here is to give me justice, i want full refund or i don't mind if i get replace my bike. please contect me : [protected]

I PURCHASES BAJAJ DISCOVER 125 ST FROM MAYUR AUTO PVT LTD DEHRADUN VIDE INVOICE NO-MAP02003299 DT 26.10.2012 BY MAKING CASH PAYMENT OF RS 59940/ VIDE CASH RECEIPT NO-1349.ON THE SECOND DAY OF PURCHASE ENGINE OIL WAS TOTALY LEAKED & BIKE WAS GIVING A IRRITATING SOUND, I TOOK BIKE TO SERVICE CENTRE & RESOLVED THE ISSUE.
NOW THERE IS A TECHNICAL PROBLEM IN THE SAME,WHEN THE BIKE IS STARTED AFTER 4-5 HOURS & WE PUT 1ST GEAR IT GIVES A JERK WITH A SOUND & IF BIKE IS STARTED AFTER OVERNIGHT THE PROBLEM IS DOUBLED i.e A SOUND & A HUGE JERK.SINCE THEN I HAVE TOOK THE BIKE TO SERVICE CENTRE 3 TIMES BUT THE PROBLEM STILL PERSISTS.SERVICE CENTRE HAS NO SOLUTION TO THE PROBLEM.EVERY TIME I TOOK THE BIKE TO SERVICE CENTRE THEY TOOK TEST RIDE OF APPROX 6-7 KM & THEN THE PERSON TAKING TEST RIDE DISAPEARS & SOME NEW PERSONS COME & I HAVE TO EXPLAIN THE PROBLEM AGAIN.I AM BEING HARRASSED MENTALY.I AM SERVICE CLASS & ITS NOT POSSILBE FOR ME TO VISIT EVERY DAY TO SERVICE CENTRE.MAYUR AUTO HAS KEPT THE BIKE OVERNIGHT 2 TIMES BUT ISSUE IS UNRESOLVED.
IF THE PROBLEM CAN NOT BE SORTEDOUT THEN I REQUEST TO RELPALCE THE BIKE.

THANKS & REGARDS
MUKESH SEMWAL
PHONE NO-[protected]

From: [protected]@dmrc.org
To: [protected]@bajajauto.co.in
Date: Sat, 3 Nov 2012 12:09:52 +0530 (IST)
Subject: Request No.-112070

Thanks for your prompt response to request no.-112070.
I am mailing you the photographs of cracks developed in headlight as well as paint peel off in both handles.
Kindly suggest solution.

On 18/12/2012

R/Sir/Mam

I was totally dissatisfied with the resolution, as I provided my bike at around 12:00 Hrs & I was told to collect it at 5:30 pm.
I requested them to do that in front of me but they told me that they are short of mechanics, although I have pre intimated them my date & time for head light replacement, they took a long time for that. So I left the workshop after waiting for 30 minutes. I got a call in the evening that A nakka (in hindi) is crack & Headlight will not be replaced.
I just want to know that I have informed them about the cracks in head light on third service also but there casual reply was Sir abhi to bahut kam hai ise thoda aur ho jane do abhi to warranty baki hai, but that time they didn't told me that if in the meanwhile any one of the so called NAKKA is crack then it will not be replaced, & also which dont have any role in development of cracks.
I do agree that I fell from bike in october which resulted in minor scratches on silencer & fairing, not more then that.
The cracks were there april onwards & I do remember in 3rd or 4th service I told service supervisor to write this issue along with paint peel off in handle in job card, & he has mentioned it in that, So was it my mistake that you delayed the replacement saying that abhi to kam hai ise aur hone do.
I am also doubtful that there are no scratch or crack anywhere near headlight, so there is no chance of NAKKA cracking, so it may be a deliberate step, or has happened while opening of headlight, that's why they told me to leave it & collect it in evening.
Please tell me that does that NAKKA has any role in crack formation.

This is reaching top level of torture & mental harassment, when I am fulfilling yur all terms & conditions, getting servicing my bike regularly, Do I have to Go to CONSUMER COURT for JUSTICE.
One more thing I have also mailed you photos of peeling off of paint in handles, but no body even discussed about that.
I am having faith in BAJAJ INDIA & hope that you will think practically & please verify details of job card as I have informed them well in time, or do I need to call your customer care fro any issue everytime, then for what servce centres opened for.

Thanks & Regards
Vikas Kamboj
[protected]

hello

My name is rinku and i have purchased a tv throug loan which is been given by Bajaj leading....The actual cost of the tv is 29000 and we paid around 9000 as dp and the remaining is been given by bajaj...the loan is subjected to 8 installments of Rs 2485 and the transaction is done throug ECS..

I have paid all 8months of payments but still the bajaj people is saying that 2months of payment has not been received and it is still pending..
But from my bank Statement its clearing mention that bajaj has been deducted all 8months payments and also they have taken more money from my a/c...

So kindly help me to solve this prob....

Regards
Rinku
rinku5.[protected]@gmail.com