[Resolved]  Bajaj Electricals And Appliances — UNPROFESSIONAL ATTITUDE,DELAY IN SERVICE

Address:

Khordha, Odisha

I SUBMITTED MY INSTANT BAJAJ WATER HEATER AT THE BHUBANESWAR BAJAJ AUTHORISED SERVICED CENTRE ON DATED 20/10/2010 VIDE SLIP NO : 1687.THE SERVICE PERSONNEL UNABLE TO ACCESS THE FAULT AT THAT INSTANT AND TOLD ME THAT THEY WILL INFORM ME ABOUT IT IN TWO DAYS OF TIME AND THE APPLIANCE CAN BE RECTIFIED WITHIN 3/4 DAYS OF TIME.
AFTER NOT RECEIVING ANY CALLS CALL THEM UP 2/3 TIMES WITHIN THAT WEEK AND EVERY TIME ANSWER WAS 'WE WILL GET BACK TO YOU'.
ON 3/11/10 I WENT PERSONALLY THERE,THE CENTRE WAS NOT EVEN KNOW THE STATUS,AND I STRONGLY PRESUMED EVEN NOT CARE TO OPENED UP THE GYESER TO KNOW WHAT EXACTLY HAPPEN TO IT.
I REQUESTED AGAIN AND THEY SAID TO GET BACK TO ME WITHIN A DAY.
BUT THEY NEVER CARE TO TO SO,SO ULTIMATELY WHEN I CALL THEM ON 6/11/10 AFER 17 DAYS THEY AGAIN SAYING WILL GET BACK TO ME.AFTER LOT OF REQUEST THEY ARE SAYING SPARES ARE NOT AVAILABLE.WHEN I THOUGHT ITS ENOUGH AND SCOLDED OF THEIR UNPROFESSIONAL ATITUDE AND SERVICE THEY SAYS CAN BE REPAIRED AND COST ME ABOUT 700/900 RUPEES!!
ITS NOT WORTH OF BELIEVEING AND DEPENDING UPON SUCH SERVICE THEY ARE RENDERING UNDER BAJAJ ELECTRICALS.
SO I DECIDE TO BRING THE APPLIANCE W/OUT RECTIFYING IT AND BUY A NEW ONE AS THE NEW ONE LITRE WILL COST ME ABOUT 1500/-.BUT WILL NEVER WILL BUY ANY BAJAJ PRODUCT.
DURING WINTER AND HAVING KIDS AT HOME I SUFFERED DELIBERATELY BY THESE PEOPLE.