[Resolved] Bajaj Electricals Limited — Water heater tank leakage | |||
I have purchased a Bajaj water heater 25 ltrs (Majesty IQ plus ) from Allied Electronics 8/178-B Sec.3 Rajindra Nagar Sahibabad Ghaziabad) on dated 24/10/2010, but from march2011 there is leackage in tank. I have complained to the Bajaj Elect. customer care complaint no:255739 i called them more then 10 times but every time they response that today our service engg. will change the tank, i am getting positive feedback from Bajaj elect. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
yes i am agree with his statement because i have purchase two water heater 35lts from army canteen in last winter season but in this year both water tank are leaking . my son have complained to bajaj & then his service engineer has replace only one tank & give us promise to change other in very soon ( with in two days ) but till date that engineer did not visit to my home to replace defective tank. my son has complained several times again to bajaj customer center but engr did not visit again to replace defective tank.
my new complaint no is 796069.
My details- UMESH CHANDRA SINGH ( SONS NAME- ANIMESH SINGH )
HOUSE NO - 41
SECTOR - 3
FARIDABAD
CELL NO - [protected]
my new complaint no is 796069.
My details- UMESH CHANDRA SINGH ( SONS NAME- ANIMESH SINGH )
HOUSE NO - 41
SECTOR - 3
FARIDABAD
CELL NO - [protected]
My bajaj iq geyser is not working and I has raised a complaint regarding it on 11th october.After repeatedly calling the customer care centre people and service centre (pant service centre - dwarka) after around 18-20days of registering the complaint some one came to look into the problem.The person said that element is not working and it would cost rs800/-. After 3-4 days he came again and according to him he had replaced the element.When we asked him that we want to test the geyser ; the reply was that now it is working fine and I am in a hurry.The same evening in which the element was changed; the geyser stopped working.
Again next day I lodged a complaint.After 5-6days the same person came and said that element has not been changed nad needs to be changed again(which means we were cheated). He said I will come after diwali.Today it's 27th november; but despite of daily phone calls and reminders ; no one has come to repair the geyser.
Must say the services provided to customers are pathetic.
If someone can help my complaint numbers are as below -
1.608729
2.7084252
the geyser is under warranty.
My contact email ID - mehak.[protected]@gmail.Com
Again next day I lodged a complaint.After 5-6days the same person came and said that element has not been changed nad needs to be changed again(which means we were cheated). He said I will come after diwali.Today it's 27th november; but despite of daily phone calls and reminders ; no one has come to repair the geyser.
Must say the services provided to customers are pathetic.
If someone can help my complaint numbers are as below -
1.608729
2.7084252
the geyser is under warranty.
My contact email ID - mehak.[protected]@gmail.Com
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
I have complained to the Bajaj Elect. customer care complaint no:255739 i called them more then 10 times but every time they response that today our service engg. will change the tank, i am not getting positive feedback from Bajaj elect.