[Resolved]  Bajaj Electricals — problem in fan replacement

Address:Meerut, Uttar Pradesh

I purchsed bajaj wall fan 7-8-2009 from rastogi enterprises, meerut which caught fire while running, service centre put the tag on it for replacement but dealer gave back the blade & cover & told that only part which is totally damaged will be replaced by the company though at the time of purchase we were informed that fan is having on site warranty & full replacement will be given.

From
Alok Jain
Chartered Accountant
Meerut
Ph:[protected]
E-mail: [protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sirs,
I purchased3( three) nos. Bajaj excel ceiling fan 1200C.F on 24.06.2011 from an authorised dealer m/sJay Enterprise, [protected]@Rs.1450/- each, but due to poor performance local service centre M/S Basudev Electricals, silchar was contacted but out of which one fan appears to be not functioning, matter was again brought to the knowledge of Authorised service centre M/S Basudev Electricals, silchar on 17.11.2011, but till date none of their Authorised representative appears to have been attended to check up the fan also I do not find their any interest for the same. As the fan is not functioning well and it requires frequent repairing from the date of its purchase, I would therefore request you to arrange complete replacement of fan at this stage, which is also within the term of warantee period. Matter was also brought to the knowledge of customer care earlier through email.
Possible efforts may kindly be taken for early replacement of fan.
Yours faithfully,
D.B.Choudhury
C/O- Tusar kanti Dutta
College Road-Sree Palli
Silchar-7888007
Cachar-Assam
Mob: [protected]
Email: [protected]@yahoo.co.in
.

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