[Resolved]  Bajaj Finance Ltd. (Bajajfinserv) — No response of my complaint

Address:

Surat, Gujarat

My compliant is for Bajaj finance.On[protected] i have submitted neccessory papers for samsung LCD through he dealer M/s Skyview Sales,Rander Road Surat.till date I have not recd.any imtimation from bajaj finance.so many times I tried to contact local Bajaj Office,but i could not get proper reply.When i sent mail to
[protected]@bajajfinance.in-the address given at bajaj finace website-but surprisingly my mail returned undeliverd in my both yahoo and gmail id.So I have sent mycomplaint through :"cpmplaints" as well as "compliments"section of their website.Till date i have not recd.acknowledgment or any reply from them.
Here is my copy of mail sent to them.

Sir,
I have decided to purchase Samsung LCD TV from M/s.Skyview
Sales,Rander Road Surat.(Ph.[protected] The dealer had offered me 0%
finance from you.I then submitted necessary papers/documents on
[protected].After 4-5 days they informed me that your loan was declined
by Bajaj with a reason that I am a Personal loan defaulter.I Was
surpised and socked because I have never taken any loan from any
oustside agency/institute except from my bank where i am working.So
the dealer M/s skyview sales assured me to resubmit the papers to you
for reconsideration.They resubmitted the papers.When i remind the
dealer about my loan,they tolled me that Bajaj office is not replying
and responding to them.I have have also tried many times since last one
week to contact your local office Phone no.[protected] and
[protected] (Manager cr.) but only a couple of time i was able to
contact the person on phone with a common reply "Pl.call me after an
hour".Surprisingly then after no one is replying to my several calls.
Pl.look into matter immediately and return back my documents with a
refusal memo, if you could not process the loan.

--
Murlidhar Pachchigar
Reply With Quote